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Business Case & News

Digitising Health & Safety risk assessments

The challenge of digitising Health & Safety

Was speaking with a colleague about the digitising Health & Safety risk assessments.  The challenge for our customer is that they have 10 sites that need routine H&S checks but they do not have the necessary expertise on each site nor can afford to do so.  Neither do they want to keep training people who are really employed to perform a different job role.

Whilst thinking through the problem we concluded that we could use the cultural analytics online platform to create intelligent inspection checks.  Currently Engineers use this to check cars in the UK but realised we could use the same approach for H&S.

Building an assessment

The start point was details of the existing H&S inspections.  These are currently in a log, about 15 inspections mainly fire safety related.  Some are daily others weekly and some annually. 

We created one assessment that could be accessed via a mobile device.   Via a selection screen the user in any of the locations could select one of the 15 inspections, add their name and then follow the on-screen instructions.  Took about 20 minutes to set up. 

HPO Clearview trial

Critically the User is not H&S fire expert and therefore the ‘intelligence’ as to what is acceptable, not acceptable or risky is built in.  This is not a survey or tick boxing.  This allows assessments to be carried out consistently across multiple sites, locations or departments.  As Users select what they are experiencing the results are automatically analysed and audit trails stored.  Reporting is via an online analytics tools for benchmarking purposes and so that the person responsible for H&S can see what is happening elsewhere.  Areas of high risk or below target are emailed straight away for management attention.

Next step is to pilot in Houston from London and check that the content is OK, amending is easy.

It would seem many organisations have the same challenges, alternative more intelligent solutions are available.  We can show you how.

About the author: Ian Rosam from HPO Risk Solutions is focused on helping organisations digitise risk & compliance by leveraging the power of cloud, block chain and AI tools to optimise business and compliance performance.

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Science & Insights

Cultural Analysis and artificial intelligence

The importance of measuring cultural analysis

Have you ever noticed that following poor business performance such as Deepwater Horizon, Staples and Wells-Fargo for example, that subsequent investigations always reveal that the cultural and behavioural conditions must have existed for the poor performance to emerge and become a reality?

By the time poor performance appears on a KPI, graph, or any form of traditional big data, it is too late.  The impacts can only be managed be they, damage to brand, business results or compliance failures.  As an analogy, it is like driving a car by looking in the rear-view mirror.

Of course, the same dynamic is happening all the time, 365 days year in every organisation in every sector across practically every product or service supplied – an ongoing uncontrolled business risk.

But what if we could measure the impact of how people behave and from this determine the risk to poor performance before it becomes a reality!!!

But how can we capture what is currently invisible?

This requires a different approach simply because traditionally KPIs and numbers could not be produced from events that have yet to happen, no matter how deeply that lag-data is mined. Understanding what is visible is easy – understanding the invisible is much more difficult but quite straight forward.

What is needed is an approach that puts numbers to the impact or outcome of how people behave, quantifying what is currently invisible to expose the level of risk that behaviour poses to the business.  Culture is truly a lead indicator of risk, this time, akin to driving the car by looking through the windscreen!

Click here to read more about have how we achieve this with HPO RS Vista. Its an enhanced audit and assessment method and via a cloud-based platform that measures corporate culture.  It uses blockchain technology to audit the crowd to remove value judgments and report data across a range of reporting groups. Therefore making visible what is often invisible so that risks can be managed.

About the author: Ian Rosam from HPO Risk Solutions is the creator of unique intellectual property to measure risk and business culture to business and compliance management outcomes. A system thinker, author and facilitator supporting the implementation of ERM and Management systems. Ian has worked in many different industry sectors.

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Business Case & News

IP exploitation managing the risk & opportunity

How good IP exploitation can increase value and reduce risk?

Managing IP value and risk is important to the exploitation of Intellectual Property. Newly acquired, developed and developing IP is often invisible which creates a challenge for IP management. Generally speaking, operational and conduct risk often points to the lack of an integrated IP enterprise management system. A system that involves all relevant departments who create, improve, use and manage IP.

This often impedes further R&D and the prospects for maximising IP exploitation and driving business growth, i.e there is a direct link to asset value. This at a time when the use and protection of trade secrets is in the headlines. However this management and risk issue effects all types of IP in any business.

For businesses with these challenges in mind we suggest merging best practice IP exploitation practices and Enterprise Risk Management (ERM). Together with our partner ISS, we call this IP Risk Management (IPRM). Once a IPRM exists it can be assessed alongside corporate culture to identify risk and drive improvement.

The IP Exploitation management system

We see best practice as developing a system of cross-departmental business processes designed to maximise IP exploitation.  These processes define roles, responsibilities and controls needed to deliver IP objectives.  Their purpose is also to drive out risk to exploitation:

IP exploitation
IP Risk Management
  • Identify and adjust corporate missions and new product sensitivities based on an understanding of stakeholder and market needs.
  • Align departmental goals, objectives / targets and business plans to drive IP exploitation across the organisation. This creates a single organisational wide approach to IP Risk Management.
  • Cross matching retained and maintained IP to corporate strategy and advising divestment or abandonment.
  • Building advanced Freedom to Operate reporting into IP and exploitation business processes.

IP Development and management approach

This includes:

  • Creating IP Registers used within the IP management system.
  • Embedding IP tell tales to capture potential and emerging IP opportunities and risk as the ‘business as normal’ unfolds.
  • Identifying latent and undeveloped IP and appropriate protections to prevent misuse inside and outside the organisation.
  • Building sub-processes for matching ongoing searches against the existing IP Register informing emerging competition.

Assessing IP management, risk and compliance

In summary, the IP Risk Management system comprises a range of business processes that define roles, responsibilities and controls aimed at maximizing the value of the IP and reduce risk to its exploitation.

These processes are typically documented so they are visible and subsequently can be audited to check compliance with their requirements. Documents are mental constructs or models as they do not define reality or what is really taking place. Consequently, the reality is too difficult to define, model or pre-determine, yet it this corporate culture that delivers results. HPO RS Vista is an assessment technique & platform that digitizes the outcome or impact of people’e behaviour. From this and its consistent analysis risk to the delivery of IP Exploitation objectives is reported. This in effect creates a new type of KPI to manage IP, one that is forward and not backward looking. This allows change and improvement to be made before poor performance becomes a reality.

About the author: Ian Rosam from HPO Risk Solutions is the creator of unique intellectual property to measure risk and business culture to business and compliance management outcomes. A system thinker, author and facilitator supporting the implementation of ERM and Management systems. Ian has worked in many different industry sectors.

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Business Case & News

Digitising risk and compliance

Much of our life has gone digital, so why aren’t we digitising risk and compliance?

We can sometimes take for granted how much of our lives have been digitised. For example my morning routine often sees me prepare multiple lunch boxes and breakfasts while listening to my favourite radio station on my DAB radio. I then read the morning news and catch up on Linkedin updates on my smart phone while eating breakfast. Once at work I open my email and unified communication tools and my dispersed team begin to collaborate. The team begin work by reviewing the data collected from multiple sources such as customer requests, trends and performance against KPIs . To sum up, our personal and professional lives have been digitised. So why aren’t we digitising risk and compliance?

The truth is the need hasn’t really existed till now, the “old ways” were sufficient. Auditors carrying out traditional audits proved processes existed and were probably being followed. Until now this was typically enough to prove compliance to clause in standards, governance or business objectives.

So what has changed?

In today’s world of compliance, the ticked box approach is not enough. Senior Managers and Certification Regime (SMCR) expects senior managers and business leaders to understand the corporate culture of their businesses. After all, its the culture of the organisation that generates the opportunities and creates the risks, not the written down processes.

Managers are expected to identify compliance and conduct risks as they emerge from the corporate culture before they became a reality. However, “old ways” are not capable of achieving this. They are backward looking, they focus on what has happened, not what could happen.

The risk and compliance digital revolution

Digitising risk and compliance solutions is a growing priority for many businesses. However, these solutions must fulfil a number of requirements. Firstly solutions need to enable mass auditing of both internal and external stakeholders. Customers, suppliers and other external parties are often over looked, but who else is likely to be less bias? Secondly, hidden scoring algorithms enable qualitative data to be quantified. We need to remove the bias of value judgements and simply focus on the experiences.

Reporting needs to insightful and accessible in real time. Senior managers require simpler and more effective reporting using dashboards which measure results against multiple reporting groups, business objectives & compliance requirements. It is their responsibility to recognise risks and opportunities before they emerge. The utopia is to carry out fewer audits that prove compliance across a range of reporting groups, reducing time and costs.

To this end we have developed RS Vista. Its an enhanced audit and assessment method and via a cloud-based platform that measures corporate culture.  It uses blockchain technology to audit the crowd to remove value judgments and report data across a range of reporting groups. Therefore making visible what is often invisible so that risks can be managed.

About the author: Ian Rosam from HPO Risk Solutions is an experienced sales professional working in and leading sales teams. Focused on helping organisations digitise risk & compliance by leveraging the power of cloud, block chain and AI tools to optimise business and compliance performance.

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Academy & Learning

How do you measure corporate culture – the art?

How do you measure corporate culture?

Measuring corporate culture – the art

This video explains the art to measuring corporate culture without using surveys, or auditors. Real examples show how new techniques make what is currently invisible visible so that emergent risks to be identified and managed, a true predictor of risk.

About the author: Ian Rosam from HPO Risk Solutions is the creator of unique intellectual property to measure risk and business culture to business and compliance management outcomes. A system thinker, author and facilitator supporting the implementation of ERM and Management systems. Ian has worked in many different industry sectors.

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Business Case & News

Health & safety checks, how do we ensure these are carried out

How health & safety auditing can be improved by HPO RS Vista

The Challenge

Lets consider the needs and challenges of businesses carrying out health and safety inspections and why several have asked if HPO Clearview is suitable tool to help.

The Health & Safety of employees and work environments is very important to business performance and regulatory compliance.  Physical injury, events that threaten business continuity and creating a valued work force they are valued all require proper health & safety checks.

The effectiveness of health and safety checks are at risk from a number of challenges.

Cost – often these audits are the responsibility of the facilities or the health & safety team.  These teams are not always located in every satellite office and need to travel the country to carry out audits, incurring costs such as travel, accommodation and expenses.

Lack of consistency – Ensuring consistency across a team of people can be challenging, if audits are being carried out by non-skilled site staff  across multiple sites its almost impossible for the business to be 100% confident with any audit result presented to them.  Home working just makes the situation worse.

Multiple Locations – Satellites offices and home working are examples of the new flexible working environments businesses are creating. These create challenges for health & safety audits.

The solution – HPO RS Vista

These are just some of reasons businesses are turning to RS Vista as a viable inspection tool because it offers businesses the following benefits;

Reduce costs – Reduce the need for travel by having Employees that carry out online assessments .  The assessments have the built in expertise.

Improved consistency – We use statements and responses to capture what the user is experiencing.  We don’t ask questions or ask participants to make value judgements that they are unable to answer.  Inbuilt subject matter intelligence reduces the risk of inconsistencies and need for training.

Assessments can be carried out by multiple people simultaneously, enabling benchmarking to pinpoint risks .

Sign posts areas of risk – Results are bench marked against compliance groups automatically and communicated to stakeholders in real time for review.  This allows auditors and facility managers to target areas of risk quickly and effectively.

About the author: Ian Rosam from HPO Risk Solutions is focused on helping organisations digitise risk & compliance by leveraging the power of cloud, block chain and AI tools to optimise business and compliance performance.

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Science & Insights

Blockchain or crowd based auditing, what is it?

Enhancing audit techniques using blockchain

Exposing risk to compliance and performance management using blockchain based auditing.

Colin Rosam talks about blockchain auditing and how HPO RS Vista it can help uncover the risk of non compliance and performance as part of your auditing strategy.

About the author : Colin Rosam is an experienced sales professional working in and leading sales teams. Focused on helping organisations digitise risk & compliance by leveraging the power of cloud, block chain and AI tools to optimise business and compliance performance.

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Science & Insights

Audit – The challenge of using non-auditors as auditors

Have you ever asked an employee to audit another team?  If so, this is what you may be experiencing and the challenges they be facing.

The audit schedule for the year ahead looks daunting, lots to do, but too little resource.  Hiring additional heads has been suggested but this takes time and crucially budget which the boss suggests will be difficult to secure, so either as a short term or long time measure the business turns to trusted employees to carry out audits.  They are usually;

  • Trusted and capable within their own departments
  • Believe they have the time to carry out the role
  • Volunteered, there’s no bonus or tangible reward for helping
  • Not skilled or knowledgeable in the department or process they are auditing

While its great the business can call upon its workforce to support it in a time of need, there are pitfalls to this approach.

  • Volunteers often lack the authority to challenge department heads leading to confrontation or the department head rail roading the auditor.
  • They are not responsible for the consequences of a poorly carried out audit. 
  • If not sufficiently praised or rewarded, It could be seen as drain on their time.  They may have other pressures in their day to day job which they should be focusing on.
  • They can be trained to carry out the audit but are trained to spot the risks and opportunities?
  • Some won’t handle the responsibility or pressure, passing what the should fail as they believe its what the business wants.

But there is another way to audit, introducing RS Vista.

RS Vista is a cloud based assessment tool that leverages the power of blockchain to assess business culture, the risk to compliance and business performance. 

RS Vista can quantify qualitative data and automatic analysis provides detailed insights into where risks to exploitation are emerging, not based on what people say is happening or, reported as KPIs but what is really happening inside your business right now.

  • Doesn’t use questions, surveys or visible scoring methods – not interested in what people say is happening or what is written, only the outcome or impact of how people behave, i.e. the real world.
  • Using block chain to understand complexity.
  • Reduces the need and cost for human involvement – providing risk profiles, greater insights and analysis beyond the human being to deliver this practically.
  • Restricts human value judgments – removes inbuilt bias to improve result accuracy and reduce cost.
  • Quantifies qualitative data – making what is often invisible and intangible both visible and tangible so management is possible.
  • Recognizes organic and mechanistic business system thinking – meaning that we base solutions on sound academic rigor.

RS Vista is already helping many businesses develop their auditing strategies by collecting evidence what is actually happening and signposting areas of risk for the auditing teams to target.

About the author: Ian Rosam from HPO Risk Solutions is focused on helping organisations digitise risk & compliance by leveraging the power of cloud, block chain and AI tools to optimise business and compliance performance.

Categories
Science & Insights

Risk Management, System, culture & compliance

An understanding of how mechanistic and organic systems influence the design and implementation of a compliance, performance & risk management systems.

This article uses academic rigour to explore that interplay to ensure audit and assessment is effective. As a result business culture such as performance and compliance management risk can be managed. Click here to view.

Behavioural indicators / outcomes are forward looking risk indicators.  Audit reports, results, surveys and KPIs are backward looking, no matter how much big data is collected they are not truly predictive.

About the author: Ian Rosam from HPO Risk Solutions is the creator of unique intellectual property to measure risk and business culture to business and compliance management outcomes. A system thinker, author and facilitator supporting the implementation of ERM and Management systems. Ian has worked in many different industry sectors.

Categories
Business Case & News

Supply chain management auditing the risk

An article exploring the assessment of conduct risk, operational risk and compliance to enable supply chain management. This uses blockchain technology to include everyone in the supply chain and expose risk to overall chain performance management objectives.

To view the article click here

About the author: Ian Rosam from HPO Risk Solutions is the creator of unique intellectual property to measure risk and business culture to business and compliance management outcomes. A system thinker, author and facilitator supporting the implementation of ERM and Management systems. Ian has worked in many different industry sectors.