Blockchain or crowd based auditing, what is it?

Enhancing audit techniques using blockchain

Exposing risk to compliance and performance management using blockchain based auditing.

HPO Clearview trial
HPO Clearview

Colin Rosam from HPO Risk Solutions talks about blockchain auditing and how HPO Clearview it can help uncover the risk of non compliance and performance as part of your auditing strategy.

HPO Clearview is the perfect tool for helping you audit risk, compliance, performance & corporate culture with confidence.  For more information please visit www.hporisksolutions.com, follow us Twitter, Linkedin and YouTube.

Audit – The challenge of using non-auditors as auditors

Have you ever asked an employee to audit another team?  If so, this is what you may be experiencing and the challenges they be facing.

The audit schedule for the year ahead looks daunting, lots to do, but too little resource.  Hiring additional heads has been suggested but this takes time and crucially budget which the boss suggests will be difficult to secure, so either as a short term or long time measure the business turns to trusted employees to carry out audits.  They are usually;

  • Trusted and capable within their own departments
  • Believe they have the time to carry out the role
  • Volunteered, there’s no bonus or tangible reward for helping
  • Not skilled or knowledgeable in the department or process they are auditing

While its great the business can call upon its workforce to support it in a time of need, there are pitfalls to this approach.

  • Volunteers often lack the authority to challenge department heads leading to confrontation or the department head rail roading the auditor.
  • They are not responsible for the consequences of a poorly carried out audit. 
  • If not sufficiently praised or rewarded, It could be seen as drain on their time.  They may have other pressures in their day to day job which they should be focusing on.
  • They can be trained to carry out the audit but are trained to spot the risks and opportunities?
  • Some won’t handle the responsibility or pressure, passing what the should fail as they believe its what the business wants.

But there is another way to audit, introducing HPO Clearview.

HPO Clearview is a cloud based assessment tool that leverages the power of blockchain to assess business culture, the risk to compliance and business performance. 

The HPO Clearview can quantify qualitative data and automatic analysis provides detailed insights into where risks to exploitation are emerging, not based on what people say is happening or, reported as KPIs but what is really happening inside your business right now.

  • Doesn’t use questions, surveys or visible scoring methods – not interested in what people say is happening or what is written, only the outcome or impact of how people behave, i.e. the real world.
  • Using block chain to understand complexity.
  • Reduces the need and cost for human involvement – providing risk profiles, greater insights and analysis beyond the human being to deliver this practically.
  • Restricts human value judgments – removes inbuilt bias to improve result accuracy and reduce cost.
  • Quantifies qualitative data – making what is often invisible and intangible both visible and tangible so management is possible.
  • Recognizes organic and mechanistic business system thinking – meaning that we base solutions on sound academic rigor.
HPO Clearview trial
HPO Clearview

HPO Clearview is already helping many businesses develop their auditing strategies by collecting evidence what is actually happening and signposting areas of risk for the auditing teams to target.

HPO Clearview is the perfect tool for helping you audit risk, compliance, performance & corporate culture with confidence.  For more information please visit www.hporisksolutions.com, follow us Twitter, Linkedin and YouTube.

Risk Management, System, culture & compliance

An understanding of how mechanistic and organic systems influence the design and implementation of a compliance, performance & risk management systems.

This article uses academic rigour to explore that interplay to ensure audit and assessment is effective. As a result business culture such as performance and compliance management risk can be managed. Click here to view.

HPO Clearview trial
HPO Clearview

Behavioural indicators / outcomes are forward looking risk indicators.  Audit reports, results, surveys and KPIs are backward looking, no matter how much big data is collected they are not truly predictive. 

HPO Clearview is the perfect tool for helping you audit risk, compliance, performance & corporate culture with confidence.  For more information please visit www.hporisksolutions.com, follow us Twitter, Linkedin and YouTube.

Survey vs HPO Clearview what is the difference?

Survey vs HPO Clearview & how we improve audit, assessment, suvery & inspection methods when reviewing corporate culture, risk and performance management

Survey or HPO Clearview? On first looking at HPO Clearview technology it is common for people to ask what the difference is between this method and a survey. They may both appear to be the same, so it is a reasonable question to ask. The reality is far from it; there is a lot more happening in HPO Clearview, which is providing insights that a survey would not be seeking to achieve.

It is essential to be clear about what the differences are and why they exist. Most are based in core academic principles covering organic and mechanistic systems thinking, qualitative and quantitative research including ethnographic and behavioural sciences. These merged with block chain may look like a glorified survey, but what lays below is the hidden science and a level of intelligence that surveys simply don’t have.

The comparison

Below is a table that describes several features or elements that make up a survey and/or HPO Clearview. From this you will be able to identify the critical differences between the two:

survey clearview
HPO Clearview vs survey

‘You can’t drive a car by looking in the rear-view mirror to survey what has happened, you need HPO Clearview to understand where you are going’

Conclusion

Surveys usually look at the ‘outputs’ of a process or systems and ask for views on how these are perceived by those being surveyed. This supplements other backward looking output measurement such as quality control checks, KPIs and so on. Surveys do not attempt to relate the findings to the organisation’s performance drivers or business outcomes to provide the information that Managers really need. Consequently, data is provided rather than intelligence.

HPO Clearview trial
HPO Clearview

HPO Clearview however can do all this and much more. It operates in a confidential environment with no one being asked to make value judgements or use a visible scoring system which both distort the findings. It is not interested in what people say is happening or have write down only about people experience and the impact this has on business ‘outcomes’. It is forward looking providing emergent risks posed by the reality of the ‘here and now’.

HPO Clearview is the perfect tool for helping you audit risk, compliance, performance & corporate culture with confidence.  For more information please visit www.hporisksolutions.com, follow us Twitter, Linkedin and YouTube.

Feedback & Participation – Audit, risk & assessment

Feedback to and from “The Crowd” is not an option for business success

Crowd source auditing is effective because it involves “The Crowd” (i.e. the people who experience what is being audited). They feedback their experiences of what is really happening on a day-to-day basis – they are, after all, the ones who know this best.

No amount of traditional auditing can hope to collect this depth or breadth of evidence, especially as much of it is behavioural that, by its nature, is variable and often inconsistent. Giving the Crowd a voice benefits the organisation by exposing previously invisible risks posed by current operating practices. It is these that affect the delivery of outcomes, objectives and governance requirements. Whatever documents may show, it is the reality of current practices and behaviours that creates most of the risk and it is this that HPO Clearview captures, analysis and reports.

Having involved the Crowd, providing them with effective feedback of what they are saying and what you are doing about it is critical to keeping them involved and motivated to do more, encouraging this empowerment of their ‘voice’. The organisation’s ability to respond to feedback from audits, either traditional or Crowd sourced, in the optimum way helps to drive business success. The effectiveness of the overall feedback cycle, Crowd to Organisation to Crowd, drives the organisation’s ability to proactively change to manage risk. Rather than re-actively after unplanned events occur. This is a key part of the organisational eco-system, with feedback stimulating growth and adaption, so that the organisation can continue to succeed. Choke this feed back cycle at any point and the organisation’s life-blood stops, the eco-system falters and the organisation becomes slower to adapt. That drives increased risk of failure to the delivery of business outcomes and compliance.

feedback poor performance
The Business Eco-system – ‘No feedback leads to poor organisational performance

In conclusion

HPO Clearview trial
HPO Clearview

Giving Feedback to the Crowd is therefore just as critical as getting feedback from it. This isn’t an optional extra or something for others to do! All Managers at all levels must understand why both forms of feed back are critical. The results of audits, what they are showing and what is being done with the results must be communicated to the Crowd on a regular basis to reinforce, through increased understanding, the key part they play. If not, they will have no reason to engage further and feedback will be stifled.

HPO Clearview is the perfect tool for helping you audit risk, compliance, performance & corporate culture with confidence.  For more information please visit www.hporisksolutions.com, follow us Twitter, Linkedin and YouTube.

Cultural Analytics turning qualitative to quantitative data

Have you ever noticed that following poor business performance, for example, Deepwater Horizon, Stafford Hospital and Supply chain failures, subsequent investigations always reveal that the cultural and behavioural conditions must have existed for the poor performance to emerge and become a reality?

The article outlines how people’s behaviour can be the subject of audit and assessment.  Cultural analytics turns qualitative data into quantifiable management information.  This allows organisational risk, conduct risk and compliance and performance management risk created by the business culture to be exposed.

HPO Clearview trial
HPO Clearview

To Learn more read our brief on Cultural Analytics

HPO Clearview is the perfect tool for helping you audit risk, compliance, performance & corporate culture with confidence.  For more information please visit www.hporisksolutions.com, follow us Twitter, Linkedin and YouTube.