Categories
Science & Insights

Cultural Analytics turning qualitative to quantitative data

Have you ever noticed that following poor business performance, for example, Deepwater Horizon, Stafford Hospital and Supply chain failures, subsequent investigations always reveal that the cultural and behavioural conditions must have existed for the poor performance to emerge and become a reality?

The article outlines how people’s behaviour can be the subject of audit and assessment.  Cultural analytics turns qualitative data into quantifiable management information.  This allows organisational risk, conduct risk and compliance and performance management risk created by the business culture to be exposed.

HPO-Whitepaper-Cultural-Analysis-Blockchain-2

About the author: Ian Rosam from HPO Risk Solutions is the creator of unique intellectual property to measure risk and business culture to business and compliance management outcomes. A system thinker, author and facilitator supporting the implementation of ERM and Management systems. Ian has worked in many different industry sectors.

Categories
Science & Insights

Cultural Analysis and artificial intelligence

The importance of measuring cultural analysis

Have you ever noticed that following poor business performance such as Deepwater Horizon, Staples and Wells-Fargo for example, that subsequent investigations always reveal that the cultural and behavioural conditions must have existed for the poor performance to emerge and become a reality?

By the time poor performance appears on a KPI, graph, or any form of traditional big data, it is too late.  The impacts can only be managed be they, damage to brand, business results or compliance failures.  As an analogy, it is like driving a car by looking in the rear-view mirror.

Of course, the same dynamic is happening all the time, 365 days year in every organisation in every sector across practically every product or service supplied – an ongoing uncontrolled business risk.

But what if we could measure the impact of how people behave and from this determine the risk to poor performance before it becomes a reality!!!

But how can we capture what is currently invisible?

This requires a different approach simply because traditionally KPIs and numbers could not be produced from events that have yet to happen, no matter how deeply that lag-data is mined. Understanding what is visible is easy – understanding the invisible is much more difficult but quite straight forward.

What is needed is an approach that puts numbers to the impact or outcome of how people behave, quantifying what is currently invisible to expose the level of risk that behaviour poses to the business.  Culture is truly a lead indicator of risk, this time, akin to driving the car by looking through the windscreen!

Click here to read more about have how we achieve this with HPO RS Vista. Its an enhanced audit and assessment method and via a cloud-based platform that measures corporate culture.  It uses blockchain technology to audit the crowd to remove value judgments and report data across a range of reporting groups. Therefore making visible what is often invisible so that risks can be managed.

About the author: Ian Rosam from HPO Risk Solutions is the creator of unique intellectual property to measure risk and business culture to business and compliance management outcomes. A system thinker, author and facilitator supporting the implementation of ERM and Management systems. Ian has worked in many different industry sectors.

Recent Posts

The new norm – impact on internal auditing

The new norm – impact on internal auditing

Covid-19 has accelerated the need for change. We’re likely to face extensive remote working, with ...
Regulatory focus on behaviour and outcomes, are you ready?

Regulatory focus on behaviour and outcomes, are you ready?

The forever Regulatory focus on behaviour and outcomes increased even more following Andrew&# ...
Focusing internal audits to improve performance targets and compliance

Focusing internal audits to improve performance targets and compliance

The UK National Health Service have concluded that having targets for target sake doesn’t improve ...
Categories
Business Case & News

Supply chain management auditing the risk

An article exploring the assessment of conduct risk, operational risk and compliance to enable supply chain management. This uses blockchain technology to include everyone in the supply chain and expose risk to overall chain performance management objectives.

To view the article click here

About the author: Ian Rosam from HPO Risk Solutions is the creator of unique intellectual property to measure risk and business culture to business and compliance management outcomes. A system thinker, author and facilitator supporting the implementation of ERM and Management systems. Ian has worked in many different industry sectors.